Privacy Policy [ Print ]

We here at Bandai America Incorporated (“Bandai”) make the safety and privacy of children a top concern. That is why we are providing this notice to you, in compliance with the Children's Online Privacy Protection Act (COPPA), to advise you of the information that may be gathered about those visiting our website and/or registering at our website. Bandai strives to ensure that our websites fully comply with The Children’s Advertising Review Unit's Self-Regulatory Guidelines for Children's Advertising. Below are explanations regarding the type of information collected, what is done with that information, and how to correct or change it.

What information will Bandai collect?

While visiting the Bandai website, we may request personally identifiable information for the purpose stated on the page where the information is requested. Information we request, collect and/or store may include name, nickname, birth date, contact information (including address, phone number, and email address), gender, product interests, hobbies, photographs and parental contact information. If you or your child is under the age of 13, parental consent is required in order to submit any personally identifiable information. We will contact the parent or guardian indicated to obtain consent and advise what types of personally identifiable information is collected and why any personally identifiable information is being collected. At no time is any personal information ever collected automatically. It is only collected when voluntarily provided and for children under 13, it is not collected without parental consent.

If an unsolicited request is submitted by a user under 13 years of age, his or her first name and email address is only kept for purposes of sending a response. None of the information will be used outside the scope of the original request made by the child. Once the reply is generated, the email address is deleted from our system.

Additional information, such as the web pages visited, links followed, and amount of time spent viewing content on the Bandai website, may be collected automatically and stored in a personally identifiable fashion, provided the child is a registered user of the Bandai website and parental consent has been obtained for users under 13.

Other information in aggregate, non-personal form may be automatically recorded by our web server to provide usage statistics and information so that we can provide a better experience at the Bandai website. This information is not personally identifiable.

Some of the online activities on our site may include polls or surveys that ask for information that is not personally identifiable, such as favorite color or character. We may also allow users to chat online but only by using predetermined words, phrases, and/or expressions. Users cannot submit text or information in free form using our chat function.

And, of course, we here at Bandai want to make sure everyone has fun, so we will not require children to surrender any information as a requirement to participate in any section of the website unless that information is essential to the function of that section.

What about photographs?

Users may upload photographs for publishing on our site if submitted within the stated guidelines set forth on the page where the photographs may be uploaded. All uploaded photographs are reviewed by moderators to ensure that the photographs fall within the stated guidelines and do not display any personally identifiable information. Photographs are not automatically published and will be immediately destroyed if they do not meet the stated guidelines.

By uploading photographs onto our site, you are granting Bandai all rights in and relating to the photographs, including but not limited to rights held under United States copyright laws. Said rights will be granted to Bandai for now and in perpetuity. In addition, by uploading photographs onto our site, you are warranting that you hold all rights and permissions necessary in order to grant said rights to Bandai in the photographs and allow for upload of the photographs for publication.

Do you use cookies?

The Bandai website may make use of cookies (small pieces of information placed on your computer by our website) for information collection purposes. Any information provided by these cookies will not be personally identifiable and is solely used to improve your experience at our site. We do not passively collect personally identifiable information through the use of cookies.

What do you do with the information collected?

The information we collect may, at times, be used for the following:

• Notification of contest winners and qualifiers
• Promotional, marketing, and informative mailings related to Bandai products
• Order or request fulfillment
• Internal Bandai marketing and demographic research
• Bandai website tracking

All information collected will be used solely by Bandai and not given, sold, or otherwise transferred to third parties in a personally identifiable form unless we are required to do so by law, for example to comply with a court order, subpoena, or law enforcement agency or respond to governmental inquiries.

How can I contact you?

At any time, a parent may request to view any personal information collected by Bandai related to that parent's child, may request their child's information to be deleted from our system or to request that further information not be collected from their child. To initiate such a request, email webmaster@bandai.com stating the full name the child used to register at the Bandai website.

If you have any questions or comments on this policy, please feel free to email webmaster@bandai.com or contact us at:

Bandai America Incorporated 5551 Katella Avenue Cypress, CA 90630 714.816.9560 customerservice@bandai.com

Policy Changes
In order to be compliant with legal requirements or to provide better customer service, Bandai reserves the right to modify this policy at any time. Any changes to the policy will be posted on our site and parents of users under 13 will be notified via email. Thank you for taking the time to read this policy.

Effective date: 06/24/2004